Skip to main content

Reader Expectations

To write clearly, we must first understand what readers expect

We know what readers expect from us because we know how readers read.

Readers don't actually read the words on the page to know what is coming next. They subconsciously predict the words that they are most likely to see next based on what they have read just before.

You can feel this right now. Read this sentence:

The researchers collected the data and by the lab it was analyzed.

Did you stumble on the second part of that sentence? Your brain was expecting analyzed the data — and instead it got something else. That friction, that stumble, is what your readers feel every time your writing doesn't meet their expectations.

correct predictions

If their predictions are correct, then readers continue to read and the text has flow.

incorrect predictions

If their predictions are incorrect, then readers have to stop reading. They feel confused; they wonder where they went wrong. They have to go back and re-read the last part to figure out what they missed.

Readers are not aware that they are constantly predicting what will come next. They do, however, feel uncomfortable when their subconscious predictions are wrong. They stop reading, they feel confused or disoriented, they feel like the text is heavy and complicated and hard to read. All of these feelings can be caused by a text that does not meet the reader's expectations.

What readers expect

Fortunately, all human readers have the same expectations. We expect consistency, simplicity, and clarity.

Readers expect

The structure of your writing can affect how the reader interprets it and thus what you are actually communicating. If you know what the reader expects at any given moment, you will be able to present information in the order the reader expects to see it. In doing so, you will gain some control over how the reader interprets it.

How important is this?

On a scale of 1-10, it's a 10: the foundation of everything. Every principle in these learn pages exists because of reader expectations. Understanding how readers read will change how you think about every sentence you write.

Active Voice
Zombie Nouns
Verbs
Parallelism